In this blog entry, the professional Charleston garage door opener repair service team here at A1 Garage Door Charleston will detail the most important things to know when you’re troubleshooting issues with your garage door keypad.
What are the main causes of garage door opener keypad issues?
- Garage keys can be stuck to the pads due to dirt or debris underneath the keys
- The temporary PIN for your newly purchased keypad may has expired, or the wrong PIN number may has been punched in, causing the entire system to lock
- Keypad batteries may have died
- Wires connected to your keypad may have become frayed or knocked outside of their connection. It’s common for weather or general wear and tear to disconnect cables and wires from the keypad
- Your code may need to be reset after rebooting the keypad, changing the batteries, or inputting a wrong PIN too many times
- Your keypad may be simply worn out. Look for areas of loose or degraded casing that can allow rain or moisture in. these holes often cause keypads to malfunction, and often lead to the need for keypad replacement
- Keypad buttons might be malfunctioning, which can sometimes be fixed by changing a new PIN number
- Connections between the numbers may have been degraded due to aging, dirt, damage, or general wear and tear
How can I reset my garage keypad?
- First, clean off the exterior of the keypad with an alcohol-based solution. Wipe off any dirt or grime between buttons. Wipe the outside of the remote with a cleaner, then open the remote and use a soft brush to brush out any debris. Clean the inside around the keys inside the remote before closing it up.
- Reset your PIN number following the manufacturer’s instructions inside your owner’s manual. If you don’t have the manual, look on the manufacturer’s website
- Replace the garage keypad by contacting a member of our professional Charleston garage maintenance team
- Replace the batteries in your garage keypad, then reprogram the keypad
- Look for any frayed wiring that isn’t connected to the proper keys. Carefully detach each loose wire and attach it to its matching keys – doing this one at a time to avoid mixing up cables. Make sure attachments are secure before reassembling the keypad
- Look for surface interference. Take down the keypad and punch in the code – if it works now, insert a wooden or plastic buffer between the metal mounting surface and the keypad device itself
- Try rebooting the entire garage keypad / garage opener system. Turn off the opener, then unplug it for 5 minutes before plugging it back in, then reprogram the system step by step, including setting any new necessary pin codes, and see if this has a positive effect